Guest Information
Splash into family fun at the Resort at Schlitterbahn in New Braunfels, Texas. The Resort at Schlitterbahn intermingles the world's greatest waterpark with 178 onsite accommodations. Many rooms are so close to the action you can actually step out your door and into one of our rides.
For a real family-style getaway, try one of our fully equipped vacation homes located near the waterpark. You'll find everything you need for family reunions, corporate retreats, weddings or other special gatherings - from comfy sitting areas and multiple beds to full kitchens and laundry rooms. Accommodations range from standard hotel rooms with two beds to cottages, suites and townhomes. Many units have full kitchens.
Reservations: Reservations may be made up to a year in advance beginning the first of every month.
Call Reservation Desk:
830.608.8520
Open Monday - Saturday 8 a.m. - 6 p.m.
A minimum two-night reservation is required on weekends in June, July, and August. A Minimum three-night reservation is required for Memorial and Labor Day weekends.
Deposits: A deposit of one night is required at the time you book your reservation. For reservations 7 or more days we require a 50% deposit. If you fail to check in on your scheduled arrival date, and have not notified the resort, your room and deposit will be forfeited at noon the following day. Deposits are refundable if the cancellation is received at least 72 hours prior to the reservation date.
Reservation Conditions: A one night deposit will be charged on your credit card. This deposit will be refunded only if your reservation is canceled at least 72 hours prior to your scheduled arrival date. No more than the maximum number of people listed for each room is allow to stay in the resort rooms at anytime.
NOTE: The Resort at the Bahn has trains that pass near the resort, no refunds or discounts are offered due to train noise.
Waterpark Tickets: The new Schlitterbahn Unlimited Stay and Play Package includes unlimited use of the entire Waterpark until the day you check out for every registered guest staying on resort property for only $25 per night per person in addition to the room rate, that’s a 40% savings off the regular admission price.* Not only does this new offer include unlimited use of the Waterpark during your stay, but it also includes extended access to signature Schlitterbahn attractions such as the world-class Master Blaster uphill water coaster before park hours.
*The Unlimited Stay and Play Package includes other resort amenities including free Wi-Fi, use of resort-only pools and hot tubs, free onsite resort parking and free shuttle transportation to the parks.
Amenities: All units have the following amenities: coffeemaker, microwave, refrigerator (dormitory size for hotel rooms), TV - 60 plus stations, WIFI, alarm radio, Neutrogena bath products, hairdryer, iron/ironing board. Onsite amenities include: coin-op guest laundry, lobby computer with internet, and safety deposit box. You may also request a portable crib.
Smoking: All Schlitterbahn Resort rooms are smoke-free. A $150.00 general cleaning fee will be charged to those who violate the non-smoking policy.
Minors: Rooms will not be rented to minors under the age of 21.
Check-in & Check Out: Check-in time begins at 4pm. However, you are welcome to play in the waterpark as early as the park opens for the day. There are lockers, showers, and changing areas available for your use in the waterpark. Check-out time is noon. As our guest, please feel free to enjoy the waterpark until closing.
Wheelchair Accessibility/Hearing Impaired: Please ask reservations when you book your room.
Cooking Essentials: Basic cooking utensils are supplied in all kitchen units.
Pets: Pets are not permitted in any Schlitterbahn Resort accommodations.