Frequently Asked Questions
Have some questions about all the fun you can have at Schlitterbahn New Braunfels? Well, you've come to the right place. Here's a list of some of the most common questions we hear from our guests. Take a look and see if you find what you're looking for.
At this time, we do not anticipate making any major changes at the park level. Our parks continue to operate on their normal schedules and our teams are focused on making people happy by delivering amazing experiences that inspire lasting connections and lifelong memories. Ultimately, we expect this combination will enable us to deliver even more engaging and entertaining experiences to guests.
We do not anticipate any immediate changes to our pricing, ticket options or season passes as a result of completing this merger. However, during the season we do adjust pricing based on volume and demand in each of our markets.
The combined company will maintain the legacy names and branding of each park in its portfolio, and no changes to park names are planned or being contemplated at this time.
There will be no immediate changes to 2024 season passes or 2024 All Parks Passports as a result of this merger. You can continue to use your passes as you always have.
At this time, 2024 Cedar Fair Gold or Prestige Passes with the All Park Passport add-on may only be used to access legacy Cedar Fair parks.
At this time, 2024 Six Flags Plus and Diamond Elite memberships as well as Diamond Passes may only be used to access legacy Six Flags parks.
It’s clear our guests see tremendous value in the season-pass programs. There are no plans to offer a new season pass with access to all parks in 2024. However, we believe there may be an opportunity in the future to offer expanded park access to season pass holders. Please check your home park's website for updates on Season Pass product offerings and all park access options.
At this time, 2024 Cedar Fair Pass Perks may not be used at legacy Six Flags parks.
At this time, 2024 Six Flags Passholder Rewards may not be used at legacy Cedar Fair parks.
We do not anticipate any immediate changes to the current Rewards/Loyalty Programs at legacy Cedar Fair and Six Flags parks.
No, any current monthly payment plans will continue to be charged as originally outlined at the time of purchase.
We do not anticipate any immediate changes to hotel discounts for season pass holders. Legacy Cedar Fair hotel properties will continue to offer discounts for legacy Cedar Fair park pass holders.
At this time, 2024 Cedar Fair Season Pass add-ons – including All Season Dining, Season Pass Drink Plans, Season Pass Fast Lane and All Season Photo Plans – may not be used at legacy Six Flags parks.
At this time, 2024 Six Flags Season Pass add-ons – including Dining Pass, Season Drink Bottle, All Season Flash Pass, Speedy Parking, and Picture Pass – may not be used at legacy Cedar Fair parks.
General Park Questions
YES, for FREE! You are more than welcome to bring your own family picnic basket into the park, but you don't need to. If you do bring a picnic that requires a cooler, please make sure it adheres to our Cooler Guidelines. Alcohol and glass containers are prohibited. All ice chests/coolers and picnic supplies are checked upon entry.
For the best discount, purchase your tickets in advance, online. Special discounts available for groups of 15 or more. Learn more about group programs.
We encourage you to visit the Group Sales Ticket section of this website to learn more about our programs. Feel free to submit a Group Sales Information request or call us at (830) 608-8532.
Tickets purchased online can quickly and easily be scanned from your mobile device using your email confirmation.
It is best to leave important items at home. Please don't bring them into the park or leave them exposed in your car. Lock money and keys in a locker instead of keeping them in pockets where they may fall out in the rides. Schlitterbahn is not responsible for items that are lost or stolen in the park or in the parking lots. (Lockers are available for a fee. With automated locks.) Glasses/sunglasses may come off on some rides, so secure them with a neck strap (available at our gift shops).
Yes, guests are required to properly wear clothing designed for water recreation and swimming. T-shirts and cover-ups are allowed. Swim shoes are encouraged, but you may need to remove and hold them on certain attractions. Swimwear should be family-friendly and not overly revealing.
Natural shaded seating is provided throughout the park, but we urge everyone to protect delicate skin from the sun with sunscreen, hats, beach footwear, and lightweight shirts. You may bring these items with you or purchase them in one of our gift shops. Save yourself a spot by booking a Cabana.
Schlitterbahn New Braunfels Waterpark has two amazing sections that are separated by a few city blocks. We have trams that run all day to get you from one side to the other. Find a map of the park and both sections.
We have a limited number of life jackets for our guests at no charge. They are available near several attractions and key areas throughout the park on a first-come, first-serve basis. You may also bring your own life jacket. We do have a limited number of kid's tubes, or tubes with bottoms. Kid's tubes are complimentary and are available on a first-come, first-serve basis. Guests may not use their own recreational flotation devices in the waterpark. Personal life-jackets are always welcome!
No. We do not allow lap riding on any rides.
Schlitterbahn does not charge admission for children under 3 years of age. Schlitterbahn has six water playgrounds for kids. For the smallest children, Schatze’s Central Park in the Kinderlund section in the West Side of Schlitterbahn, and Kinderhaven in the Blastenhoff section of the East Side of Schlitterbahn, have been designed with toddlers in mind. Be sure to read the attraction signs and visually observe each attraction to determine if it is suitable for your child.
Several rides have minimum height requirements: the Master Blaster, Dragon's Revenge, Bahnzai, Double Loop Body Slide, Backsplash, Torrent, Kristal River, The Falls, Deluge, and Downhill Racer. Schlitterbahn uses an attraction rating system for all rides and attractions. Each attraction is coded to inform guests about the ride and the skills required. An information sign is posted at each attraction entrance with ride descriptions, thrill rating, and skills required for riding.
Schlitterbahn aims to create an enjoyable experience for people of all shapes and sizes. For the safety of our guests, we do have weight restrictions on select attractions (including body slides and blasters) and restrictions do vary. Please see individual attractions for specific information on weight parameters.
Any of our Guest Services locations can assist you with lost and found items. You may also call the lost and found department at 830.625.2351, ext. 1734 or complete a form online.
Make sure the kids who are old enough to be on their own know when and where to check in periodically for sunscreen and drink breaks. Schlitterbahn does not page for lost parties. Children should be instructed in advance that, if they do become separated, they should notify a Schlitterbahn employee. All separated parties will be taken to the nearest Guest Services location.
Schlitterbahn will remain open on most rainy days; however, in the event of severe inclement weather, such as lightning, heavy rain, or high winds, Schlitterbahn attractions may need to close for the safety of our guests. In the event rides do shut down they will reopen as soon as it is safe. Since the waterpark remains open most rainy days, we do not offer rain checks or refunds.
Schlitterbahn is introducing the All Park Passport add-on for the 2025 season, available for purchase with a Texas2Splash Pass. This add-on allows the Texas2Splash to be used for entry at all legacy Cedar Fair parks. With the introduction of this add-on, the Platinum Pass will no longer be available in 2025.
You are eligible for a free Bring-A-Friend ticket if you purchased a new pass between July 29, 2024 and September 15, 2024 or renewed your pass between July 29, 2024 and December 31, 2024. Bring-A-Friend tickets can be redeemed any regular operating day between July 29, 2024 and May 26, 2025.
If you purchased a Schlitterbahn New Braunfels 2025 Season or Texas2Splash between Monday, December 9th, 2024 and Saturday, January 4th, 2025, you will receive one free ticket to use for entry to Holiday in the Park and Rockin’ New Years Celebration at Six Flags Fiesta Texas. Offer is non-transferable and must be redeemed by Sunday, January 5th, 2025.
Eligible 2025 Season and Texas2Splash Passholders will receive an email within 48 hours of purchasing their pass with a redemption code and instructions on how to redeem their free ticket online.
Your Bring-a-Friend benefit will be added to your pass and can be redeemed at the park by presenting your valid 2025 season pass. To receive your Bring-a-Friend benefit, visit any ticket booth or turnstile. Bring-a-Friend benefit is valid only on the day redeemed.
Yes, Gold or Prestige Passes purchased with the All Park Passport add-on are eligible for entry to Schlitterbahn New Braunfels.
- The All Park Passport is a premium add-on that allows a Texas2Splash Pass admission to other legacy Cedar Fair parks. With the introduction of the All Park Passport add-on, the Platinum Pass will not be offered for the 2025 season.
The All Park Passport add-on can only purchased with a 2025 Texas2Splash Pass. It cannot be purchased with a Season Pass.
The All Park Passport may be used to access the following legacy Cedar Fair parks:
- California’s Great America
- Canada’s Wonderland
- Carowinds
- Cedar Point
- Dorney Park
- Kings Dominion
- Kings Island
- Knott’s Berry Farm
- Michigan’s Adventure
- Schlitterbahn Galveston
- Schlitterbahn New Braunfels
- Valleyfair
- Worlds of Fun
Your 2025 Texas2Splash Pass with the All Park Passport add-on may only be used to access legacy Cedar Fair parks at this time. Starting on January 6th, 2025, your 2025 Texas2Splash Pass with the All Park Passport add-on may be used for entry to and parking at legacy Six Flags Parks including Six Flags Magic Mountain, Six Flags Great Adventure, Six Flags Great America, Six Flags Over Texas, Six Flags Over Georgia, and more. Please refer to the terms and conditions for more information.
The All Park Passport add-on is available with the purchase of a Texas2Splash Pass for an additional fee. Learn more and view the most up-to-date pricing.
Yes, a 2025 Texas2Splash Pass with the All Park Passport add-on can be used for entry to other legacy Cedar Fair parks in 2024.
The All Park Passport add-on can be purchased using EZ Pay if purchased with a Texas2Splash Pass (when EZ Pay is offered). It is not eligible for EZ Pay if purchased separately from the Texas2Splash Pass.
An All Park Passport add-on can be purchased online when purchasing a Texas2Splash Pass. After you select your pass and enter the guest information, you will be prompted to add the All Park Passport add-on. View our All Park Passport page more detailed instructions on adding the All Park Passport to your pass.
Yes, you get the same benefits of a Platinum Pass when you purchase a 2025 Texas2Splash Pass and the All Park Passport add-on.
Yes, 2024 Platinum Passholders are eligible for renewal pricing. When purchasing your 2025 pass, select the renewal option for the 2025 Texas2Splash Pass in the purchase flow and enter the pass number for your 2024 Platinum Pass when prompted.
Yes, 2024 Platinum Passes are valid until the final operating day of the 2024 season at each park. The final operating day of the 2024 season at Schlitterbahn New Braunfels is Monday, September 2nd, 2024. If you plan to use your 2024 Platinum Pass at any other legacy Cedar Fair parks before the end of the 2024 season, contact the park to confirm the last operating day of the season.
Yes, you can add the All Park Passport add-on to your existing 2025 Texas2Splash Pass by logging into your season pass account and selecting “Manage Passes.” Click the arrow under the pass to which you would like to add the All Park Passport add-on, scroll down, and click “Learn More” under All Park Passport within the Season Pass Add-Ons section. Follow the steps on the following screen to purchase and add to your pass.
Yes, your Texas2Splash benefits can be used at other legacy Cedar Fair parks with the purchase of the All Park Passport add-on. Benefits may vary by park, contact the park you are planning to visit for questions regarding applicable benefits.
Yes, the 2025 Texas2Splash + All Park Passport All Season Dining plan is the most comparable to the 2024 Platinum All Season Dining plan.
Yes, add-ons such as the All Season Dining, Drink Plan and All Park Fast Lane Plus will be available to purchase with the Texas2Splash Pass with All Park Passport add-on in 2025.
Single Meal Deal
Enjoy an entree, side and a regular fountain drink.
All Day Dining
Guests with All Day Dining will receive a wristband at any of the participating locations and enjoy an entree and side as often as every 90 minutes! Drinks are not included. However, you may purchase a Souvenir Bottle or Drink Wristband online at the best price. View All Day Dining Menu Options.
Premium All Day Dining
Guests with Premium All Day Dining will receive a wristband valid for a select entrée & side, or snack, as often as every 90 minutes at participating locations, and FREE refills on refreshing Coca-Cola beverages every 15 minutes all day long. View Premium All Day Dining Menu Options.
All Season Dining
When you purchase an All Season Dining Plan, it will automatically be uploaded to your season pass. Simply present your pass at any participating locations throughout the park and enjoy lunch and dinner (with only a 4 hour interval between meals) every time you visit. Drinks are not included. However, you may purchase an All Season Souvenir Bottle or Season Pass Drink Plan online for free refills all season long. View All Season Dining Menu Options.
Single Meal Deal
Simply redeem your voucher at any participating locations for an entree, side, and a regular fountain drink.
All Day Dining Plan
Guests with All Day Dining will receive a wristband at any of the participating locations and enjoy an entree and side as often as every 90 minutes! Drinks are not included. However, you may purchase a Souvenir Bottle or drink wristband online at our best price for unlimited refills all day long! View All Day Dining Menu Options.
Premium All Day Dining
Guests with a Premium All Day Dining voucher will receive a wristband at any of the participating locations. Enjoy an entree & side, or a snack, as often as every 90 minutes throughout the day, and free drink refills as often as every 15 minutes. View Premium All Day Dining Menu Options.
All Season Dining
Guests with All Season Dining will automatically have it included on their Season Pass. Simply present your season pass at any of the participating locations throughout the park and enjoy. Enjoy 2 meals every time you visit! Only a 4 hour interval between meals. Drinks are not included, but you can purchase an All Season Souvenir Bottle or Season Pass Drink Plan to enjoy free refills all season long. View All Season Dining Menu Options.
Single Meal Deal
Only available online.
All Day Dining
May be purchased online, at Admissions Front Gate or at select dining locations.
Premium All Day Dining
Only available online.
All Season Dining
May be purchased online or at Admissions Front Gate.
A drink is included with the Single Meal Deal.
While the All Day Dining Plan doesn't include drinks, a Souvenir Bottle or drink wristband can be purchased online or at the park. Save when you purchase the Souvenir Bottle online. The Souvenir Bottle includes free refills all day long on your first visit.
Premium All Day Dining includes a drink wristband. With the drink wristband, enjoy free drink refills as often as every 15 minutes throughout the day.
Yes, an All Season Dining Plan can be added to all Season Pass types, except Knott's Scary Farm passes. There is a difference in price between All Season Dining programs for Gold and Platinum passes.
An All Season Dining Plan added to a Season Pass is only valid for redemption exclusively by the registered passholder. Once Dining Plan is linked to a Season Pass, it is non-transferable. In order for benefits to be redeemed, the Season Pass must be used for admission on the same date.
As a Platinum Passholder, the All Season Dining Plan is valid at any Cedar Fair park within the U.S. and Canada. Simply present your Platinum Pass at any participating food locations during your park visit to enjoy lunch and dinner (with only a 4 hour interval time between meals).
Dining Plans are currently accepted at the following locations in the park:
BLASTENHOFF
- Shipwreck Grill
- B&B Barbecue
- Blast Pizza
TUBENBACH
- Cowabunga Chicken & Cakes
SURFENBURG
- Surf Grill
- Hang Ten Pizza
SCHLITTERBAHN WEST
- Lagoon Grill
- Hillside Terrace Snacks
- B&B Barbecue
- Wunderpizza
- Gator Grill
The All Season Dining Plan includes designated entrée baskets through the season. A 4-hour interval is required between meals. Be on the lookout for our Executive Chef’s Limited Time Offerings throughout the season, which will be featured on the Dining Plan menu as well!
The following meal options are available at Schlitterbahn New Braunfels:
View All Day Dining Menu Options
All Park Passport Dining Plan Add-On will not be valid at all parks. Dining programs purchased at a legacy Cedar Fair Park will ONLY be valid at the legacy Cedar Fair Parks. Dining programs purchased at a legacy Six Flags Park will only be valid at the legacy Six Flags Parks.
No, Drink and Dining Plans purchased at a legacy Cedar Fair park are not valid at a legacy Six Flags park. 2025 Drink and Dining Plan purchased at a legacy Cedar Fair park are only valid at legacy Cedar Fair parks.
The All Season Souvenir Bottle and Season Pass Drink Plan are two separate programs. You will not be able to use your Season Pass card if you forget your bottle.
If you prefer the All Season Souvenir Bottle, visit Guest Services during your first visit after purchase and receive your souvenir bottle. Exchange fee may apply.
You can purchase an All Season Souvenir Bottle or the Season Pass Drink Plan online or at the park.
Visit Guest Services at the park, and for a $2.99 exchange fee, you can be switched over to the bottle free program. The barcode on your bottle will be deactivated, and you can start to use your Season Pass immediately for your refills.
You may refill as often as you like with a time window of 15 minutes between refills.
If you lose your Season Pass, Guest Services can help you replace your Season Pass card for $15 and activate the Season Pass Drink Plan on your new pass.
If you forget your Season Pass, please stop at any ticket window located at the Front Gate. With proper identification a temporary pass will be issued to you. The temporary pass is only valid for that day and will have the Season Pass Drink Plan attached. Only two temporary passes are allowed per Season Pass per year.
The Season Pass Drink Plan can be added to all Season Pass types, except Knott's Scary Farm passes.
Season Pass Drink Plan added to a Season Pass is only valid for redemption exclusively by the registered passholder. Once Season Pass Drink Plan is linked to a Season Pass, it is non-transferable. In order for benefits to be redeemed, the Season Pass must be used for admission on the same date.
Yes, present your All Season Souvenir Bottle or your Season Pass if you have the Season Pass Drink Plan at any Cedar Fair park to enjoy the same refill benefits.
You can use these on any public operating day, and the programs are valid for the regular season, as well as Halloween events and WinterFest (where offered).
As a Platinum Passholder, the All Season Souvenir Bottle and Drink Plan are valid at any Cedar Fair park within the U.S. and Canada. Simply present your Platinum Pass at any participating food locations during your park visit to enjoy free refills with your Souvenir Bottle or Drink Plan (with only a 15 minute interval between refills).
All Season Drink Programs will not be valid at all parks. Drink programs purchased at a legacy Cedar Fair Park will ONLY be valid at the legacy Cedar Fair Parks. Dining or drink programs purchased at a legacy Six Flags Park will only be valid at the legacy Six Flags Parks.
Day Souvenir Bottles purchased at a legacy Cedar Fair Park will ONLY be valid for subsequent day refill purchases at the legacy Cedar Fair Parks. Day Souvenir Bottles purchased at a legacy Six Flags Park will ONLY be valid for subsequent day refill purchases at the legacy Six Flags Parks.
No, 2025 All Season Souvenir Bottles purchased at a legacy Cedar Fair park are not valid at a legacy Six Flags park. Souvenir Bottles purchased at a legacy Cedar Fair park are only valid at legacy Cedar Fair parks.
It’s as easy as 1-2-3!
- Purchase a FunPix photo pass plan online, at any front gate booth, or at any FunPix location inside the park.
- Setup your account at any front gate location to attach your photo pass to your wristband (for Single Day Photo Pass) or to attach the photo pass to your Schlitterbahn Season Pass (for All Season Photo Pass).
- Get your photo taken at different locations throughout the park!
At FunPix Ride locations, the photographer will hand you a wristband to attach your photos for the day.
At the FunPix locations inside the park entrances, show your FunPix wristband to the associate to add your photos to your account.
FunPix locations are inside the park at the following locations:
- FunPix Booth inside Main Entrance at Schlitterbahn West
- Cowabunga Traders Gift Shop inside Surfenburg Entrance at Schlitterbahn East
- FunPix Booth outside Blastenhoff Entrance at Schlitterbahn East
To redeem a Single Day FunPix Photo Pass:
- Print the e-ticket and bring it with you on the day of your visit to the park.
- Present the e-ticket at any FunPix location to get your photo pass connected to your wristband barcode
- That's all there is to it!
To redeem an All-Season FunPix Photo Pass Add-On:
- Please visit a FunPix location to redeem and create your all season account access.
- That's all there is to it!
It’s OK! As long as you have the purchase receipt on your mobile device, we can access the information we need from there.
- For Single Day FunPix Pass holders, FunPix photos will be available for 30 days.
- For All Season FunPix Pass holders, FunPiz photos will be available until the end of the season.
No, the photo pass is already a tremendous value, so no additional discounts apply.
The All Season pass is available only to Schlitterbahn season passholders.
No, unfortunately the photo add-on is only available for the specific Schlitterbahn park you chose at check out.
When you renew your Schlitterbahn pass for the following season, just select the photo add-on during checkout to automatically renew.
You can use the Fast Lane on these popular rides:
- Master Blaster Uphill Water Coaster*
- Wolf Pack Raft Slide*
- Black Knight Tube Slide*
- The Falls Tube Chute
- Dragon's Revenge Uphill Water Coaster*
- Boogie Bahn Surf Ride*
- White Water Tube Chute
- Raging River Tube Chute
- Hillside Tube Chute
- Congo River Expedition
- Cliffhanger Tube Chute
*Weight restrictions apply to these rides. Please check the attractions page for details.
In addition to buying Fast Lane online prior to your visit, you may also purchase Fast Lane in person at the park at any of these locations:
- Main Entrance at Schlitterbahn West
- Blastenhoff Entrance at Schlitterbahn East
- Surfenburg Entrance at Schlitterbahn East